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Online Telehealth Consultations

At UC Physio we recognise that times and demands are changing and many people are restricted with the times that they can physically attend our clinic. We are fortunate that we are prepared and able to keep up with current needs. Each of our therapists are able to conduct online Telehealth Consultations and we have safe and secure software that allows us to provide this service.

In Australia Telehealth physiotherapy has previously been restricted due to funding limitations for these consultations. Research backing the effectiveness of Telehealth is very strong. At UC Physio our physiotherapists are able to help guide you to whether you are appropriate for this type of consult and refer on or recommend a clinic appointment if you are not.

The consults are easy to set up and our team is able to assist you in getting ready for your appointment. All that is needed is a computer or device with a camera, a microphone and access to the internet.

At this time we are able to provide this service to:

  • Full fee paying private clients

  • NDIS clients

  • Workcover QLD patients (where case managers, clients and physiotherapists agree that the service is able to be delivered)

  • Some Private Health Insurance clients

  • Bulk billed Medicare Chronic Disease Management plan (Team Care Arrangement/Enhanced Primary Care) clients

  • DVA clients

The normal GP referrals are needed for Medicare and DVA clients.

Consultations can be made by calling the clinic on 55 618 111. New clients may be called back by our therapy team to check that an online consultation is appropriate. Our administration team will ask for details, book a consultation and send you an invoice. We kindly ask that online consultations be paid for in advance unless other agreements are in place. Our administration team can assist you with payments via credit card.